The EngageSmart Philosophy | EngageSmart

Our Philosophy



We promote love for our employees, our customers, and our partners. Our culture is one of commitment to customer success and a collaborative environment, where people come to work with the knowledge that their work has purpose and their individual contributions matter. 



We want to inspire agency in one another, in our customers, and in their clients. Agency gives people the permission to try new things, the autonomy to get things done without frustration, and access to deeper and better options. 



We believe the true aim of engagement is connection. Our solutions connect established industries with leading technology to enable more meaningful connections between our customers and their clients. 



Our purpose is impact. In addition to bringing delight to the everyday experience between companies and their customers, we are committed to serving the community. This includes the places our teams are based, our customers’ communities, and the entire planet. 

Our Commitment to Having a Positive Impact

With diverse experience, a passion for customer-centric work, and a commitment to putting people first, the EngageSmart community commits time, resources, and passion to making the world a better place both inside and outside of the office. 

EngageSmart Charitable Cause
EngageSmart Charitable Cause

Creating Positive Change

We are a team committed to bettering the lives of people and the planet.  With unique talents and shared passion for positive impact, we invite employees to nominate charities of their choosing, and EngageSmart matches their contributions. Employees are also given time off each year to volunteer in their community. EngageSmart supports the missions of key organizations like BUILD Boston, partnering to ignite the youth from under-resourced communities.

Together, our entire EngageSmart community cultivates a company culture grounded in giving back and finding joy in everything we do.

EngageSmart Charitable Cause

Mission-Driven Inside and Outside of Work

Investing time and resources to creating a better world

Caring for our customers, their missions, and their clients.

Creating and maintaining a safe, inclusive, and equitable environment

Cultivating a culture of honesty, transparency, and giving back

Advocating for a work-life balance

Interested in Becoming Part of the EngageSmart Community? 

We love working with like-minded people who share our commitment to creating a better world for all of us. Read more about our careers.