Industries We Serve

EngageSmart serves both small and medium-sized businesses (SMBs), as well as enterprise customers across five core verticals:

  • Health & Wellness
  • Government
  • Utilities
  • Financial Services
  • Giving

Purpose-built for each vertical, EngageSmart software solutions include end-to-end business management software, customer engagement applications, and billing and payment solutions. Our solutions allow our customers to spend less time on day-to-day tasks and more time focusing on managing, improving, and growing their business. 

Health & Wellness

EngageSmart provides tailored solutions specific to healthcare and wellness professionals using EHR and payment platforms that help manage their practice more effectively. Our software services allowed Health and Wellness practices to manage and see millions of patients annually, helping our customers grow as professionals through virtual engagement and automated payment systems. 

Government

Government-run services are often limited by staff workloads and budget constraints, making efficiency a top priority throughout the industry. The government engagement team at EngageSmart recognizes these restrictions, and offers government agencies and their affiliates automated payment solutions to digitize everything from billing to communications, reducing overall costs and workloads.

Utilities

The Enterprise Solutions team at EngageSmart is dedicated to providing SaaS services across multiple industries, one of the most prominent being Utilities. Our Electronic Bill Presentment and Payment (EBPP) solutions allow our customers to simplify client engagement through electronic billing and digital payments, helping reduce costs and accelerate efficiency for public and private utilities. 

Non-Profits

The team at EngageSmart is dedicated to creating positive change within and outside of the workplace. Grounded in our commitment to making a positive impact through partnership, teamwork, and giving back, we proudly offer services that extend directly to the well-being of our communities. EngageSmart solutions help nonprofits thrive, empowering them to define and elevate the online experience for donors, staffers, and fundraisers. 

Financial Services

The financial services payment team at EngageSmart provides the highest quality SaaS Electronic Billing Presentment and Payments (EBPP) solutions to help businesses transform and improve their customers’ billing and payment experience. We tailor our solutions to meet the specific needs of our consumer finance and affiliate customer organizations, making the online billing process more straightforward for everyone involved.