What We Do
EngageSmart is a leading provider of vertically tailored customer engagement software and integrated payments solutions. At EngageSmart, our mission is to simplify customer and client engagement to allow our customers to focus resources on initiatives that improve their businesses and better serve their communities. EngageSmart offers single instance, multi-tenant, true Software-as-a-Service (“SaaS”) vertical solutions, including SimplePractice, InvoiceCloud and DonorDrive, that are designed to simplify our customers’ engagement with their clients by driving digital adoption and self-service. As of June 30, 2023, EngageSmart serves 109,700 customers in the SMB Solutions segment and 3,400 customers in the Enterprise Solutions segment across several core verticals: Health & Wellness, Government, Utilities, Financial Services, Healthcare and Giving.
What We Believe
We live our values, right down to our organizational structure. At EngageSmart, we put the people who are most crucial to our ongoing success, our customers, first. Our senior management is at the bottom of our organization, but their higher purpose of giving back and spirit of fun bubbles up throughout our organization. As a company that values diversity, equity, and inclusion, EngageSmart seeks individuals of all backgrounds and experiences to apply for all positions. We’re creating an environment where everyone can thrive. Our customers are diverse, so we’re building a team that is too. Through initiatives like our employee resource groups, we are building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.